| Watches of Switzerland is due to report first-quarter earnings. In its last update, it was "cautiously optimistic" about trading this year, following challenging conditions in the luxury watch market. William Gordon-Harris is the CEO of Knoops, a chocolate drinks chain with stores across the UK. We met in their office above the Knightsbridge store. What's your favourite lunch spot? Daphne. And because I go all the time, I always get a table. And your favourite pub? Pelican in Notting Hill. My son is now 18 and all he wants to do is go to pubs, so I go to the Pelican with him and he can have a pint of beer and I can have a pint of zero alcohol beer. How do you save time? I have transitioned from an untrusting person to a trusting person to build this business, and part of that is to delegate. What are you reading? The Power Broker, a biography of Robert Moses by Robert Caro, and Right Kind of Wrong, a book about failure by psychologist Amy Edmonson. Do you have any favourite podcasts? Ezra Klein's show, The Daily, The Moth, Euro Intelligence, 99% Invisible. On big days, I wear? A decent pair of shoes. I used to be obsessed with nice clothes but that's all fallen away. The busier I become the more it becomes unimportant. How do you switch off? One of the most brilliant ways was learning how to fly a plane. Your mind goes blank if you've suddenly got turbulence, you can't even remember your name. Having something to focus on and therefore getting outside the comfort zone in any area is really good. What do you wish someone had told you at the start of your career? To learn to respond rather than react, and to understand that it's a long game. It's a matter of timing and everything aligning. — Chloe Meley | 
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