After New York City passed a law requiring platforms like Uber and Lyft to pay drivers for the time they spend between trips, the companies found a loophole: They locked drivers out of the app to erase some working time from their record. According to a new investigation, the practice of lockouts is more pervasive, widespread and financially damaging for drivers than previously understood. The lockouts, which happened without warning and can last up to a few hours, leave drivers working longer to keep their wages up. They can also lead to increased fares for customers because there were fewer cars available for hire. Both Uber and Lyft acknowledge the practice is harmful but say it's a necessary adaptation to NYC's law. Today on Bloomberg's Big Take: How Uber and Lyft Used a Loophole to Deny NYC Drivers Millions in Pay --Maria Clara Cobo |
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