Monday, December 1, 2025

Making first class even classier

Even bigger beds, even better food
View in browser
Bloomberg

With the holiday travel season underway, some passengers are choosing to mitigate the stress by paying thousands of dollars extra for a seat in a premium cabin. Airlines reporter Leen Al-Rashdan gives us the details. Plus: A look inside the turmoil at the UN's global health agency.

If this email was forwarded to you, click here to sign up.

If you had the misfortune of flying over the weekend, you probably know the drill: Arrive at the airport early, queue for what feels like forever to get your body and bags scanned, join another line to board, sharpen your elbows to stow your carry-on. If you're lucky, you'll be offered a microscopic bag of a salty or sweet something and maybe a bottle of water in flight. If not, it'll be $4 or more for each.

Now imagine you've entered a parallel universe. You're whisked through security and pampered in a lounge while waiting. On board, you're escorted to a three-room suite with leather recliners, two TVs (32-inch and 27-inch), a double bed and a bathroom with a full-size shower. If you're feeling sociable during the flight, you can join other passengers at a bar a few rows back. You'll get Champagne (2009 DeVaux & Chapoutier) and osetra caviar as an amuse-bouche, then delicacies such as beef tenderloin with heirloom carrots or a platter of scallops, pan-seared salmon and poached lobster, served up on Giorgio Armani tableware and a linen tablecloth. If something's missing, a "sky butler" stands ready to serve.

Airlines desperately want you to imagine the latter scenario when you think about them, and they're devoting ever-bigger heaps of cash to outdo one another in that mind game. Carriers worldwide are spending billions of dollars to improve what's already an excruciatingly luxurious front of the plane: even-bigger lie-flat seats, even-richer-and-tastier grub, and even-more-private privacy doors. While the headline opulence focuses on first class, the spirit of improvement is trickling down to business and even premium economy. "There's a rush to accommodate this premium business," says Emirates President Tim Clark, who's working on a first-class redesign of the double-decker A380 but is mum on the details. It's "almost a renaissance in the way the airlines go about looking after their premium cabin."

Sure, the poshest pampering will set you back as much as $15,000 for a few hours of splendor—roughly 15 to 20 times the cost of an economy ticket that gets you to the same place at the same time. But airlines say they more than recoup the money they're plowing into upgrades. Even though the average first-class fare between the US and Europe has more than doubled since 2018, the cabins do sell out—but that's according to the airlines. "People are starting to think more: 'I deserve that,'" Antonoaldo Neves, chief executive officer of Etihad Airways, told Bloomberg Television. "We were not expecting that to come so quickly."

The bedroom of Etihad's Residence. Source: Etihad Airways

Etihad's largest jets are already decked out with the Residence, the three-room layout mentioned above, which is sold as a $3,000 one-way upgrade on a standard first-class ticket. Those too late to book the suite must make do with First Apartment areas, featuring sliding doors for privacy and access to a lounge for mingling.

Although the Gulf tends to lead the way in over-the-topulence, US and European carriers are doing their best to catch up. United Airlines is spending $150 million on business-class studio suites with more room, doors for privacy, lie-flat seats and high-speed internet through the flight. The first of the upgraded Boeing 787s—with 99 premium seats, or about 45% of the total—will start flying next year out of San Francisco to Singapore and London.

Air France has invested €1 billion ($1.2 billion) over the past five years on upgrades such as la Première, a redesigned first-class cabin that Air France-KLM Chief Executive Officer Ben Smith says "is as close to a private-jet experience as possible." The carrier's Boeing 777s will include four enclosed suites measuring 3.5 square meters (38 square feet)—about 25% bigger than the previous iteration—with a seat and a chaise longue that converts into a full-length bed. Next year, British Airways plans to introduce first-class improvements—including beds big enough for the average pro basketball player—on its A380 double-deckers.

But back to your Thanksgiving flight, or the one you'll take to see mom and dad or the grandkids over the upcoming holidays. Even if you don't shell out for the Residence or la Première, US Transportation Secretary Sean Duffy has your back anyway. He just kicked off a publicity campaign urging civility on flights, including "dressing with respect," helping pregnant women with their bags and saying thank you to airline employees. If he gets his way, you might not get Champagne, caviar or a cabin with a shower, but at least the guy next to you will keep his shoes and socks on.

In Brief

  • The start of a historically strong month on Wall Street saw stocks falling as traders shunned riskier corners of the market amid a selloff in cryptocurrencies. 
  • President Donald Trump said Sunday he's decided on his pick for the next Federal Reserve chair after making clear he expects his nominee to deliver interest-rate cuts.
  • New York Mets owner Steve Cohen won approval to operate a casino in Queens, one of three projects tapped for gambling licenses in New York City.

Get the Bloomberg Businessweek print magazine delivered to you and unlimited access to Businessweek stories on Businessweek.com. Annual subscription for $99.

The Future of Global Health

Photographer: Ricardo Tomás for Bloomberg Businessweek

On a wooded slope above Geneva, a sleek glass-and-steel office tower with commanding views of Mont Blanc sits empty. The only person present in the lobby is a security guard at a gleaming reception desk. Behind him, a lone Pride flag hangs. When a reporter for Bloomberg Businessweek raises a smartphone to take a photo, he responds sternly: no pictures allowed.

Refurbished last spring at a cost of 110 million Swiss francs ($137 million), this building was intended to serve as an upgraded home for the World Health Organization, the United Nations body that monitors infectious diseases, recommends vaccine standards and advises governments on outbreak response. But the move-in date has been pushed back, pending the completion of layoffs. A neighboring complex for the UN Programme on HIV/AIDS will soon house just 19 staff, far below its capacity of 480.

The empty offices are one sign of the unprecedented turmoil at the WHO, a prime target of US President Donald Trump's assault on global public-health infrastructure. In one of the first acts of his second term, Trump ordered the federal government to cut all ties to the agency, which he accused of mishandling the Covid-19 pandemic and falling under the "inappropriate political influence" of China. The subsequent suspension of US funding wiped out money that historically accounted for as much as a fifth of the WHO's budget.

The UN agency that responds to Ebola outbreaks and other health emergencies is in turmoil. But, Ashleigh Furlong and Jason Gale write, its leaders say it could emerge stronger: Trump's Assault on the WHO Is Forcing Radical Reform

Gifts for Chefs, Bakers and Diners

35
That's how many of the finest gifts of the season Bloomberg Pursuits has picked for you in its annual guide to food and drink gifts. Whether you're shopping for yourself or a loved one, we've got all the edible and quaffable vices covered.

Company Town

"Just because someone can do tunnels now doesn't mean they should do them."
Herb Smith
Longtime resident of Bastrop, Texas
Elon Musk, the richest person in the world, has already shown that when a city's rules won't bend to his will, he'll create a new city and new rules. Now he's planning a construction boom at his rural Texas compound, known as Snailbrook. Read the full story here.

Play Alphadots!

Our daily word puzzle with a plot twist.

alphadots

Today's clue: Pure play company?

Play now!

More From Bloomberg

Like Businessweek Daily? Check out these newsletters:

  • Odd Lots, with Joe Weisenthal and Tracy Alloway, explores the most interesting topics in finance, markets and economics.
  • Power On, with Mark Gurman, has the inside scoop on all things Apple and consumer tech.
  • Washington Edition follows Trump's second term through the lens of business, markets and the economy.
  • Bloomberg Weekend discusses big ideas and open questions in the fascinating places where finance, life and culture meet.
  • Business of Food covers how the world feeds itself in a changing economy and climate, from farming to supply chains to consumer trends.

Explore all Bloomberg newsletters.

Follow Us

Like getting this newsletter? Subscribe to Bloomberg.com for unlimited access to trusted, data-driven journalism and subscriber-only insights.

Want to sponsor this newsletter? Get in touch here.

You received this message because you are subscribed to Bloomberg's Businessweek Daily newsletter. If a friend forwarded you this message, sign up here to get it in your inbox.
Unsubscribe
Bloomberg.com
Contact Us
Bloomberg L.P.
731 Lexington Avenue,
New York, NY 10022
Ads Powered By Liveintent Ad Choices

No comments:

Post a Comment

Preference center link

...