Welcome to Bw Daily, the Bloomberg Businessweek newsletter, where we'll bring you interesting voices, great reporting and the magazine's usual charm every weekday. Let us know what you think by emailing our editor here! If this has been forwarded to you, click here to sign up. In 2020, Abhishek Chaki began having mysterious pain in his abdomen, bloody diarrhea and bouts of fatigue. Sometimes his symptoms necessitated trips to the emergency room. Other times flareups left him bedridden. "It came out of nowhere," he says. Having read that the body is influenced by the gut microbiome—the rich, vital community of bacteria, viruses and fungi that coexist in the digestive tract—he stumbled across a startup called Viome Life Sciences Inc. He bought its standard at-home stool testing kit, which the company uses to analyze an individual's gut microbiome and recommend a customized diet based on their unique biochemistry. "Got digestive issues?" Viome's marketing asks. "We got solutions." Testing one's gut is not for the squeamish. While Viome sells $259 standalone gut health tests, like the one Chaki bought, it heavily promotes its $399 signature Full Body Intelligence test, which involves mailing in fresh stool (to test the gut microbiome), saliva (to test the oral microbiome) and blood samples (to assess "cellular function"). This requires spooning out a pea-size amount of poop and pricking a finger to squeeze out enough blood to fill two pipettes. The company's artificial intelligence technology analyzes the mailed-in samples; within a few weeks, customers receive a report and a detailed action plan for avoiding harmful foods and consuming "superfoods." There's also a health assessment dictating suggested improvements, such as "inflammation response" or "metabolic fitness." To address any nutrient deficiency or replace a blacklisted food, the company offers a fix, too: a subscription to customized Viome supplements. It also recommends repeating the entire process every four to six months. Illustration by Robert Beatty While Chaki took into account the test's disclosures, such as "not an FDA-approved product," Viome's pitch sounded sciency enough. As a tech analyst, he'd also come across Viome's co-founder and chief executive officer, Naveen Jain. A longtime Silicon Valley fixture, Jain was making the rounds at health conferences, on biohacking podcasts and in business magazines, declaring that every single chronic disease is caused by gut issues and boasting that his company's revolutionary science would ultimately make them "optional." (Viome also professed to "restore gut health," "slow biological aging," "promote a resilient immune system" and help one attain "glowing skin.") Both the health-care system and the pharmaceutical industry, he said, were "a parasite on humanity," financially invested in keeping the public as patients. "They don't really want you to be well," he told podcaster Lewis Howes in 2017. With Viome, Jain said, he could help a billion people and in the process create a $100 billion company. Viome's Instagram ads featured Jain with text reading: "Has this guy discovered the future of healthcare?" Chaki got his results back. He ignored the barrage of follow-up emails exhorting him to buy supplements, but he did abide by the dietary action plan: Stop eating tomatoes, bell peppers and other staples of his diet. Even watermelon got the ax. Many other Viome customers have left reviews online saying they were also told to strip dozens of foods from their diet, including fiber-rich vegetables, meat, fish and dairy. One Viome ad states that 49% of its customers are instructed to avoid broccoli, with no further explanation. After a year—which included another round of testing—Chaki's symptoms hadn't improved. He finally went to a gastroenterologist, who diagnosed him with ulcerative colitis, an inflammatory bowel disease. The doctor was furious that Chaki had subjected himself to a restrictive diet and an unproven product. Says Chaki: "What if a general layman uses this and never goes to a doctor?" Viome was founded in 2016, just as a rush of startups were capitalizing on two decades of microbiome research. Humans have several microbiomes, including skin and mouth, but the one in the gut is increasingly being studied—and hyped. Startups including Seed Health and ISOThrive sell supplements that target the gut microbiome, while Floré and Zoe focus on gut testing. The emerging industry had its first high-profile implosion several years ago when the founders of a San Francisco company called uBiome were criminally charged with securities fraud and health-care fraud. (The company filed for bankruptcy and shut down before its executives were indicted; the case is still pending.) Still, venture capitalists have invested $5.9 billion in the microbiome market since 2018, according to PitchBook Data Inc. Viome focuses on nutrigenomics, the science of how food and genes interact and affect the body, by using RNA sequencing technology and AI. While DNA is the master blueprint of genetic potential, RNA carries out actions from that blueprint. Viome, which has $175 million in funding from investors including Salesforce Inc. CEO Marc Benioff, has sold 500,000 kits, mostly through its website. Its oral and throat cancer early-detection test has received breakthrough device designation from the US Food and Drug Administration, and it's formed partnerships with pharmaceutical companies including GSK to use its technology to help learn more about chronic diseases. Now Jain is eyeing partnerships with established research institutions and developing more consumer products. Jain says Viome has the world's largest database of human and microbial gene expression from saliva, blood and stool samples—roughly 600,000 biological samples from its research study participants and customers who consent to their data being used for research when signing up. The company also collects data such as medical conditions, the symptoms individuals experience and their daily habits. "The potential is so huge," Jain says. "We can predict who is going to develop diabetes, who is going to develop IBS [irritable bowel syndrome], who is going to develop many diseases, even autism." But more than a dozen microbiome scientists say Viome is exploiting the emerging science to sell pseudoscience. They, along with dietitians, researchers and physicians, tell Bloomberg Businessweek that they don't consider Viome's work to be evidence-based but the epitome of the booming wellness industry, dangling enticing placebos in place of scientifically supported health interventions. Because Viome's tests are categorized as general health and wellness, they're exempt from FDA medical device regulation. The company publicly touts its "actionable insights" but also warns in the fine print that "the information Viome provides is for educational and informational use only." Is Viome just wellness theater? To learn more about the startup, and what scientists and former employees have to say, read the whole story. |
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